Contact Us

We'd love to hear from you 🐾

Whether you have a question about your order, need help choosing the right mat, or just want to share a photo of your pet — we are here for all of it.

Email us: support@calmpupwellness.com

Response time: We reply to all emails within 24 hours Monday to Friday. Weekend enquiries are responded to first thing Monday morning.

Order enquiries: Please include your order number in your email so we can help you as quickly as possible.

Returns and refunds: Please email us before sending anything back. We will guide you through the process and make it as easy as possible.

Social media: Follow us on Instagram and TikTok @calmpupwellness for enrichment tips, recipes and cute pet content.

We are a small team and we genuinely care about every customer. No query is too small — reach out anytime.

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